Terms of service
MySwift Store ("we", "us", "our") operates this storefront to sell physical consumer goods. By placing an order, you agree to the following terms.
- Who we are: MySwift Store is a small, newly-launched online store. We do not hold physical inventory ourselves — orders are fulfilled directly by our supplier partners (dropshipping model) and shipped to you from the supplier's warehouse.
- Orders and pricing: All prices are listed in the storefront's presentment currency. We reserve the right to correct listing errors (e.g. an obviously mispriced item) before an order ships; if we cancel an order for this reason, you receive a full refund.
- Payment: Payment is collected in full at checkout via our listed payment processor. We do not store your full payment card details.
- Your privacy: checkout collects your name, shipping/billing address, and contact details. See our Privacy Policy for what we collect, why, who we share it with, and your rights — it is linked at checkout, wherever this information is collected.
- Acceptable use: Do not use this storefront for fraudulent orders, chargebacks without first contacting support, or abuse of our refund process.
- Order changes/cancellations: You may request a change or cancellation only before the order has been submitted to our supplier for fulfillment (typically within a few hours of ordering). Once an order is placed with the supplier, it follows the Refund Policy.
- Limitation of liability: Our liability for any order is limited to the amount you paid for that order. We are not liable for indirect or consequential damages. This limitation does not reduce, exclude, or waive any consumer guarantee or protection that mandatory law gives you and that cannot lawfully be contracted away (for example, guarantees that goods are of acceptable quality, fit for purpose, and match their description). Where such a mandatory guarantee applies and conflicts with anything else in these Terms or the Refund Policy, the mandatory guarantee controls.
- Product descriptions and country of origin: We only state or imply a product's country of origin on a listing when Sourcing has verified that claim for that specific SKU/batch. If a listing does not state an origin, do not assume one.
- Changes to these terms: We may update these terms as the store grows; the current version is always the one published on the storefront.
- Contact: All customer service inquiries — including privacy questions, per our Privacy Policy — go through the storefront's official support channel as published on the storefront.